Official Documents

Privacy Policy mekdi888 – Your Data Protection

Your privacy is not just a priority — it is our responsibility. Find out exactly how mekdi888 handles your personal information from start to finish.

Updated: 1 January 2026

Our Privacy Commitment

  • Your data is not sold to third parties
  • 256-bit SSL encryption on all transactions
  • Data access and deletion rights are available
  • Full compliance with data protection policy

1Introduction and Scope of the Privacy Policy

Mekdi888 is an online entertainment platform operating for users in Malaysia. We understand that your trust is the foundation of the relationship we build together. This Privacy Policy explains in detail how we collect, use, store, and protect your personal information when you use the mekdi888 platform, whether through our website or mobile app.

This document is written in English for the convenience of our users in Malaysia. By registering for or using mekdi888 services, you hereby agree to the terms set out in this Privacy Policy. Please read the entire document carefully before continuing to use the platform.

Important Note: This Privacy Policy is to be read together with Terms and Conditions and Responsible Gaming Policy mekdi888. Together, these three documents form the complete user agreement.

2Types of Information We Collect

In operating the platform, mekdi888 collects several categories of personal information. We only collect what is strictly necessary for the stated purposes — nothing more.

2.1 Personal Identification Information

  • Full name as stated on your identification card (MyKad)
  • Identity card number or passport number
  • Date of birth and gender
  • Full current residential address
  • Registered mobile phone number
  • Active email address

2.2 Financial Information

  • Bank name and bank account number for withdrawal purposes
  • Registered e-wallet account information
  • Deposit and withdrawal transaction records
  • Betting and gaming activity history on the platform

2.3 Technical Information

  • IP address of the device used to access the platform
  • Browser or mobile app type and version
  • Device operating system (Android, iOS, Windows, etc.)
  • Cookie and permitted tracking technology data
  • Access timestamps and platform usage patterns
Data Category Examples of Information Primary Purpose
Identity Verification Name, IC, Date of Birth KYC & Account Verification
Financial Bank Account No., Transaction Records Payment Processing
Technical IP Address, Device Type Security & Fraud Prevention
Behaviour Gaming Patterns, Timestamps Service Improvement

3How We Collect Information

Mekdi888 collects your personal information through several transparent methods based on your consent:

3.1 Directly from You

Information is collected directly when you register a new account, complete the KYC verification process, make your first deposit or withdrawal, contact our customer support team, or fill in any form on the platform.

3.2 Automatically via Our Systems

Our platform systems automatically record technical data such as IP address, device type, login time, and in-platform activity each time you access or use mekdi888 services. This data is collected via cookies, web beacons, and similar tracking technologies.

3.3 From Trusted Third Parties

In certain cases, mekdi888 may receive information from payment service providers, identity verification partners, or fraud prevention agencies we work with, solely for verification and security purposes.

Our Guarantee: All data collection is carried out with your explicit consent or on the basis of a valid contractual requirement. We never purchase or obtain your personal data from external sources without your knowledge.

4Purpose of Personal Information Use

Every piece of data we collect has a clear and lawful purpose. mekdi888 uses your information for the following purposes:

  • Account Management: Creating, verifying, and maintaining your user account, including the required KYC process.
  • Transaction Processing: Processing deposits, withdrawals, and all financial transactions accurately and securely.
  • Platform Security: Identifying and preventing fraud, money laundering, unauthorized access, and other suspicious activities.
  • Service Improvement: Analyzing usage patterns to improve platform features, performance, and overall user experience.
  • Communication: Sending account notifications, promotional information, and important updates related to our services.
  • Legal Compliance: Fulfilling applicable legal, regulatory, and compliance requirements.
  • Customer Support: Helping you resolve any issues or inquiries submitted to our support team.

Marketing: You may opt out of marketing communications at any time by contacting our support team. This will not affect your core account services.

5Information Sharing and Disclosure

Mekdi888 does not sell, rent, or share your personal information with third parties for marketing purposes. However, in certain limited situations, we may share your information with:

5.1 Trusted Service Providers

We work with payment service providers, gaming platforms, and technology providers that help us operate the platform. All these partners are bound by strict confidentiality agreements and are only permitted to process your data for specifically defined purposes.

5.2 Legal Requirements

Mekdi888 may disclose user information when required by a court order, direction from a lawful authority, or applicable legal and regulatory requirements. In such situations, we will notify you where permitted by law.

5.3 Fraud Prevention

To protect the platform and all users, mekdi888 may share certain information with fraud prevention agencies or relevant industry bodies when there is evidence of fraudulent activity or financial crime.

Absolute Guarantee: mekdi888 will never sell your personal information to advertisers, marketing companies, or any third party for commercial purposes. Your data belongs to you.

6Data Security and Protection

Protecting your personal information is the highest technical priority for mekdi888. We continuously invest in the latest security infrastructure to ensure your data remains protected at all times.

6.1 Technical Security Measures

  • 256-bit SSL Encryption for all data transmitted between your device and our servers
  • Data encryption at the database level for all sensitive information stored
  • Two-factor authentication (2FA) available to all user accounts
  • 24/7 security monitoring by our cybersecurity team
  • Regular security audits by independent parties to identify and address vulnerabilities
  • Strict access controls — only authorized personnel may access user data

6.2 Security Limitations

While we take all reasonable precautions, no online system can be guaranteed 100% secure against cyber threats. You therefore also play an important role in keeping your account safe by using a strong password, not sharing your login credentials, and reporting any suspicious activity to us promptly.

7Cookies and Tracking Technologies

Mekdi888 uses cookies and similar tracking technologies to enhance the user experience, analyse platform usage, and maintain the security of your login session.

7.1 Types of Cookies Used

  • Essential Cookies: Required for core platform functions such as login authentication and session security. Cannot be disabled.
  • Performance Cookies: Collecting information on how users interact with the platform for improvement purposes. This data is aggregated and does not identify individuals.
  • Functional Cookies: Remembering your preferences and settings such as language and preferred currency for a more convenient experience.
  • Analytics Cookies: Helping us understand overall usage patterns to improve platform content and features.

7.2 Managing Cookie Settings

You can control or delete cookies through your browser settings at any time. Please note that disabling essential cookies may affect platform functionality and your login experience. For more information on managing cookies, refer to the help section of your browser.

8Your Rights as a User

Mekdi888 respects and upholds your rights as the owner of your personal data. The following are the rights you hold regarding the personal information we store:

Right of Access

You have the right to request a copy of all personal information we hold about you at any time.

Right to Rectification

You may request corrections to any inaccurate or incomplete information in your account.

Right to Erasure

You may request the deletion of your personal data, subject to legal record-keeping requirements.

Right to Object

You have the right to object to the processing of your data for direct marketing purposes at any time.

Right to Data Portability

You may request your data in a machine-readable format for transfer to another platform.

Right to Restrict Processing

You may request that we restrict the processing of your data in certain circumstances as provided by law.

How to Submit a Request: To exercise any of the above rights, contact our support team via live chat within the platform. We will process your request within 14 business days.

9Data Retention Period

Mekdi888 retains your personal information only for as long as necessary to fulfil the purposes stated in this Privacy Policy, or as required by applicable law.

  • Active account data: Retained for the duration your account is active plus any period required by law
  • Financial transaction records: Retained for a minimum of 7 years in accordance with financial regulatory requirements
  • Security logs: Retained for 2 years for security incident investigation purposes
  • Support communication data: Retained for 3 years after support ticket closure
  • Closed account data: Certain information is retained as required by law even after an account is closed

Once the retention period expires, your data will be securely deleted or anonymised so it can no longer be linked to your identity.

10Children's Privacy

The mekdi888 platform is exclusively for users aged 18 and above only. We do not knowingly collect, store, or process any personal information from individuals under the age of 18.

If you believe your child or any minor has provided us with personal information without your knowledge, please contact our support team immediately. We will take prompt action to delete the information and restrict access to the relevant account.

Child Protection: mekdi888 employs age verification technology during the registration process. Any account suspected of being registered by an underage individual will be suspended immediately and investigated.

11Amendments to the Privacy Policy

Mekdi888 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or service improvements. Any material changes will be communicated via:

  • Email notice sent to your registered email address at least 7 days before the changes take effect
  • Notice prominently displayed on the platform's home page
  • A pop-up notification the next time you log in after changes are made

Continued use of the platform after the effective date of any amendment constitutes your acceptance of the updated Privacy Policy. The "Updated" date at the top of this page always reflects the latest version of this document.

12Contact Us Regarding Privacy

If you have any questions, concerns, or complaints regarding how mekdi888 handles your personal information, our team is ready to assist through various communication channels:

  • Live Chat: Available 24 hours a day, 7 days a week within the mekdi888 platform
  • Email: [email protected] — we aim to respond within 24 business hours
  • Telegram: Reach our support agents via the official mekdi888 Telegram channel

For complaints relating to data protection rights, you are also entitled to submit a formal complaint to the relevant data protection authority in your jurisdiction.

Response Time: We are committed to responding to all privacy inquiries within 3 business days, and resolving data rights requests within 14 business days from the date a complete request is received.

Data Protection You Can Count On

At mekdi888, privacy is more than a written policy — it is reflected in every technical decision and daily operation we make.

No Data Sales

Your personal information has never been and will never be sold to any third party for advertising or marketing purposes.

Military-Grade Encryption

All sensitive data is protected with 256-bit SSL encryption and database-level encryption that meets the highest industry standards.

Secure & Verified KYC

Our identity verification process uses secure channels. Your documents are stored with encryption and accessed only by authorised personnel.

Regular Security Audits

Our systems undergo independent security audits on a regular basis to ensure data protection standards remain up to date and free of vulnerabilities.

User Rights Respected

You may access, correct, or delete your data at any time. Our team processes all data rights requests within 14 business days.

24/7 Privacy Support

Our Malay-speaking support team is available at all times to assist with any privacy and data security inquiries.

Your Data is Secure. Your Gaming is Fun.

Register your mekdi888 account today and enjoy a safe, fair online entertainment experience trusted by hundreds of thousands of users in Malaysia.

SSL 256-bit  |  Data Protected  |  24/7 Support  |  No Data Sales

Bahasa Melayu